This week I hosted an Ask Me Anything (AMA) for a company I'm advising. The main topic was coping wit
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March 29 · Issue #33 · View online
Level Up delivers a curated newsletter for leaders in tech. A project by http://patkua.com. Ideal for busy people such as Tech Leads, Engineering Managers, VPs of Engineering, CTOs and more.
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This week I hosted an Ask Me Anything (AMA) for a company I’m advising. The main topic was coping with a crisis - something very relevant in today’s time. Some people asked some tough questions and I enjoyed sharing advice and reflections from my experiences as an employee, leader and from my own personal circumstances. With AMAs, you will be asked questions outside of your own areas of expertise/experience. As a leader, it’s important to know where your limits are and to publicly acknowledge them. You won’t be a deep expert in all fields. It’s impossible. As leader, your words and actions multiply. Be careful about giving advice you’re not qualified to give, even if it’s just your opinion. Bad events can happen as a consequence 🥺. It is better to give no opinion, involve experts or redirect the questions to experts who can give a more informed view. I hope you enjoy this week’s content. If you find it useful, please forward to someone else and send me feedback. Stay safe and healthy 🙏.
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Leading from afar. How to be an effective leader in a remote world
Reading time: 7mins I have a lot of personal respect for Pete Gillard-Moss (@petegillardmoss) who has been leading remote teams for the last 7 years. His advice here is super timely. I also agree very much with his last sentence, which is worth reading the article alone.
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In space, at sea: Tips on isolation from the pros
Reading time: 4mins I’ve included this in the leadership section because I think the tips offered here are super important for you as a leader to use. These tips should be useful for you and your team.
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The Leader of the Free World Gives a Speech, and She Nails It
Reading time: 8mins. Watching time: 12:55mins A crisis is a perfect time to watch for great acts of leadership. Being based in Berlin, I watched this video live. I wanted to share it because it exemplifies many of the principles of what I wrote about last last week in Coping with a Crisis. 👏
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Engineer to manager and back again (Podcast and Transcript)
Reading/listening time: 70mins
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Introducing Piranha: An Open Source Tool to Automatically Delete Stale Code
Reading time: 15mins This is a fascinating tool from Uber Engineering (@UberEng) looking to automate some of the tech debt created from feature flagging (and not cleaning up afterwards). There’s a short (6min) video from one of the article authors, Murali Krishna Ramanathan, Piranha in action.
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The Story of the PS2’s Backwards Compatibility From the Engineer Who Built It
Reading time: 12mins Although I’ve never worked in the software gaming industry, I’m well aware of the tough situations many find themselves in. This article outlines some of the common challenges - assumptions changing, tight deadlines and difficult-to-trace bugs make this accomplishment an impressive feat. Thanks to Tom James (@iiotenki) for translating Tetsuya Iida’s story.
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The History of the URL
Reading time: 36mins The URL has been a key part of Internet based infrastructure. The first discussion was on the 11th Jan 1982! 🤯 If you want to know the backstory of how it came to be, read this article from Zach Bloom (@zackbloom). I found it fascinating to take a quick history lesson relevant to all of us today.
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Coronavirus Forces Bay Area Techies to Eat Differently, For Better or Worse
Reading time: 7mins Not specifically “tech” but more “tech culture”, this fun article by Violet Blue from Eater SF (@eatersf) highlights how, for me, the Bay Area is such a different part of the world. By the way, the Totwaffles thread by Ada Powers (@mspowahs) is worth reading just for the entertaining writing style!
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Netflix is currently down for many users around the world
Reading time: 1min Even the Masters of Chaos Engineering are struggling to adapt in parts to some of the changing world circumstances. Don’t feel like you’re alone here!
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What it feels like to be laid off on Zoom during this crisis
Reading time: 6mins Many people are losing their jobs, and even the tech sector is not protected from this. What’s different about it is that a lot of it is happening remotely. As a leader, be even more empathic during these times. A process like this face-to-face is hard, let alone when done it remotely. This article from Biz Carson (@bizcarson) highlights what that feels like.
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Your Agile-built IT platform was 'terrible', Co-Op Insurance chief complained to High Court
Reading time: 7mins Major IT failures still happen all the time 😿. This story sounds like another example of a company too focused on “ Doing Agile” instead of “Being Agile”. Another classic case of the artificial build-vs-buy argument.
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Free digital version of The Year Without Pants
Reading time: 2mins A quick note that Scott Berkun (@berkun) has worked with his publisher to make digital version of his book, “The Year Without Pants” free for now. It’s a great book about transitioning to remote work based on the author’s experiences from Wordpress.com.
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We might not have the power to control events but we do have the power to be unsurprised by events.
It helps to think in terms of “contingency trees”
1/7 https://t.co/kKDa8nU5wQ
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Yes, yes, yes! Still ask yourself if there is a strong purpose to a meeting (and a valid purpose is to simply build up rapport/empathy/understanding!) Just be explicit in what your meeting purpose is and don’t mix up concerns. Thanks Simon!
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I'm adjusting to remote working, and I'm wondering if we try and replicate meatspace working too closely by using Zoom for every conversation, whereas perhaps we should make more use of asynchronous communication channels like Slack?
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What an amazing list of recommendations from Snipe (@snipeyhead) to help everyone in this current time, for your team, for your family/friends and for yourself as a leader.
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My team is struggling because of CORVID-19. We were already a remote team, but the stress of isolation, 24/7 child care, supporting their partners who are also suffering, etc is getting to them.
I feel so helpless. I put together this list of suggestions for them. https://t.co/9rnAu5h1LG
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Patrick Kua, Postfach 58 04 40, 10314, Berlin, Germany
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