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Level Up - Issue #60


Level Up

October 4 · Issue #60 · View online

Level Up delivers a curated newsletter for leaders in tech. A project by Ideal for busy people such as Tech Leads, Engineering Managers, VPs of Engineering, CTOs and more.

Seek Patterns of Behaviours
I see a lot of newer technical leaders react to every email, slack message, or team complaint. Their intentions are good; they want to be on top of everything (or at least seen to be on top of everything). Most are happy when the immediate issue is solved, or goes away and they can go back to what they wanted to do. Many literally go back to what their list.
While it’s good the immediate issue is resolved, they could be even greater to looking if there is a pattern of behaviour. Good leaders fix issues. Great leaders seek patterns of behaviour and fix the system that generates it. As Admiral Grace Hopper once said, “You manage things, not people.” In this case, the “things” are the system.
Good organisations do this all the time during incidents through post-mortems. Great leaders do this all the time to improve the system in which their team work. Improve the system, you multiply the effectiveness of your team.
So next time you fix an issue, don’t just stop at the fix. Take a moment, seek patterns of behaviours and see if you can improve the system that lead to it. This also happens to be a key behaviour of systems thinkers.
I hope you enjoy this week’s content. If you find it useful, please forward to someone else and send me feedback. Stay safe and healthy 🙏
Only 3 tickets left for the Oct 28 “Shortcut to Tech Leadership”, a virtual 3-hour workshop. Or book now for the Nov 18 course, the last course in 2020 🎉!

Avoid reacting to a single instance. Seek Patterns of Behaviours
Avoid reacting to a single instance. Seek Patterns of Behaviours
Seeking a new Technical Leadership role? (Sponsored)
Director of Engineering @ Phorest Salon Software [Dublin/Remote]
This opportunity is to join Phorest as a senior member of our development team to support the CTO to create and sustain a high performing, high output, world-class team. Learn more here.
Don't make yourself redundant
The Nuts and Bolts with Tanya Reilly
Q&A with Katherine Kirk on Managing Entropy in Uncertain Times
Only 3 tickets left for the Oct 28 workshop. Click image to find out more.
Only 3 tickets left for the Oct 28 workshop. Click image to find out more.
State of AI Report 2020
ExamSoft's remote bar exam sparks privacy and facial recognition concerns
Java InfoQ Trends Report—September 2020
Numbers that aren’t numbers
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Organisation & Processes
Amsterdam and Helsinki launch algorithm registries to bring transparency to public deployments of AI
Service Templates and Service Chassis - managing the cost of microservice plumbing
“Fake COTS” and the one-day rule
Start with a Walking Skeleton
Impact of a bad decision vs time spent deciding
Interesting tweets
This edition is heavy with the AI, so here’s an interesting application that we are bound to see more of in the future. Click to watch the video.
Paul Mtali
I've just had my mind blown completely. @TabNineInc code completion is just crazy. I usually write maybe around 80% of my code by myself and the editor completes the rest, but with this thing it's like 5% - 10% (maybe I'm exaggerating a little bit) #100DaysOfCode #CodeNewbie #AI
Great examples of what everyone can do to improve their influence and effectiveness. Read the replies for more ideas. Each of these will make you a more effective leader.
David Fowler #BlackLivesMatter
Non-technical things to improve as you increase your scope of impact as an IC:
- Writing skills become more important as you try to communicate and covey a message or direction to a large number of people.
- Presentation skills as you end up presenting to senior leadership.
Wow! Spreadsheets have had such an impact on business productivity, and it was such a clever commercial move from Microsoft to buy Office, which includes Excel - apparently now 35! 🤯
Thanks for making it this far! 🤗
If you enjoyed this newsletter, please send me feedback and share with others!
Want to level up your technical leadership skills? Join the Shortcut to Tech Leadership online training workshop, built from the ground up for a distributed remote learning experience. Or check out the self-paced courses at the Tech Lead Academy including “Time Management for Technical Leaders” and “Fundamentals of Systems Thinking”.
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Patrick Kua, Postfach 58 04 40, 10314, Berlin, Germany